Privacy Policy

At SIYAH, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.siyah.pk. By accessing or using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide you with the best possible experience on our website:

  • Personal Information: When you place an order, create an account, or subscribe to our newsletter, we may collect your name, email address, phone number, billing and shipping addresses, and payment information.

  • Non-Personal Information: We may collect information related to your usage of our website, such as your IP address, browser type, operating system, pages visited, and referral source. This helps us improve our website’s functionality and your experience.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.

  • Improve our website and customer service.

  • Respond to inquiries and provide customer support.

  • Send marketing communications, including promotions, special offers, and updates (you may opt out at any time).

  • Comply with legal obligations.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption technology, secure payment gateways, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or serving you, provided that they agree to keep your information confidential. We may also disclose information if required by law, to enforce our policies, or protect our rights or the rights of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertisements. You can control cookie settings through your browser. By using our website, you consent to our use of cookies.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. Please review their privacy policies before providing any personal information.

7. Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly at info@siyah.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your personal information, we will securely delete or anonymize it.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.