Delivery & Shipping policy

SIYAH Shipping Policy

At SIYAH, we aim to provide a seamless shopping experience with fast and reliable shipping. Below are the key details:

1. Shipping Methods & Charges
   • Standard Shipping: PKR 199
   • Free Shipping: On orders above PKR 4000.
   • Shipping costs are calculated at checkout based on your location and selected method.
     
     
2. Processing Time
   Orders are processed within 1-3 business days. During high-demand periods, processing may take a bit longer.
   
   
3. Delivery Time
   • Local Orders: 3-5 business days.
   • International Orders: 7-14 business days.
     
     
4. Shipping Delays
   SIYAH is not responsible for delays due to factors like weather, customs, or postal strikes.
   
   
5. Order Tracking
   A tracking number will be provided once your order is dispatched. You can track your order via the courier’s website.
   
   
6. Undelivered Packages
   If a package is returned due to incorrect address details, additional shipping charges may apply for resending.
   
   
7. Lost or Damaged Packages
   Contact us if your package is lost or damaged during shipping. We will assist in resolving the issue promptly.
   
   
8. Customs & Duties
   International customers may incur additional customs duties or taxes. These charges are the customer’s responsibility.
   
   
9. Order Modifications & Cancellations
   Once your order is dispatched, we cannot make changes or cancellations. Contact us immediately if changes are needed.

---

For inquiries or issues, please reach out to our customer support at:
Phone: +92302563350
Address: 35/F Paradise Vallet, Guttwala Bridge, Sheikhupura Road, Faisalabad

Thank you for shopping with SIYAH!